Amy Gan
218 Finchingfield Court, Sterling, Va 20165
Internet: amy.gan@mci2000.com
SUMMARY
Over four years background in high-tech/telecommunications marketing and nine years of experience with international companies located in the U.S., Europe and Asia-Pacific Rim. Strengths include global marketing programs management and cross-cultural marketing, communications and training.
SKILLS & EXPERIENCE
Telecommunications/High-Tech Marketing Program Management:
- Programs Management: National Accounts Marketing (NAM), Data and Global Business Solutions (DGBS), Global Marketing Programs & Communications
- End-To-End Project Management: Oversee/Manage and coordinate overall program including
creation/formalization of custom processes, implementation, program supervision, evaluation, report
generation and feedback
- Concert - Global Account Management (GAM) Workshops
- MCI - MCI/BT/Concert - Merger Roadshow Program, National Sales Training Programs (Breakthrough Application Workshop - over US$180M opportunities identified per session and over US$300M in revenues closed, Local Strategy Workshop/Vertical Industries Workshop/ Global Opportunity Workshop), Global Sales Marketing Contests (Over US$45M Global Sales generated in 3 months), Global Marketing Initiatives - Global & Country Product Matrices/Global Success Stories/Roadmaps
- Marketing and Communications:
- Develop/Generate and Manage Marketing and Communication Tools:
- Customer-Facing Collateral, Presentations and Portfolios
- Intra-Organizational - Sales Support Program Development & Implementation
- New Media Marketing/Communications Development (External: www.mci.com - Global Product Matrix; Internal/Intra-Organizational: NAM Training & Workshops WebPage; DGBS Organizational WebPage; Global Success Stories WebPage)
- Marketing Research, Strategy, Competitive Analysis and Positioning - Global Telecommunications Websites and Programs
- Training and Event Management:
- Manage Sales Strategy Training Workshops, Trade Shows, Global Summits/Conferences/ Roadshows, Customer/Executive Briefing Series and Satellite Broadcast to over 5000 viewers in more than 200 downlink locations
- Finance: Program Forecasting, Monitoring and Reporting
- Liaison Management: Cross-Cultural Communication and Relationship Management
Operations Management:
- Supervise staff of 15 employees from highly diversified cultural, educational and professional
backgrounds
- Manage day-to-day general operating functions including financial, security, and facility management
- Introduce/Establish measures to reduce operating costs by 50%
Languages
- Fluent in English and four Chinese dialects (Mandarin, Cantonese, Hokkien & Teochew)
- Competent in French, German and Malay/Indonesian
Computer Skills
- Internet: Web-Page creation, MS FrontPage, MS Explorer, Netscape Navigator
- Applications: MS Excel, MS Access, MS Powerpoint, MS Word, Lotus 123
VOLUNTEER WORK
- Loudoun Literacy Council - English as a Second Language & Emergency English Tutor 1995-1996
- Gospel Ministries of Washington DC 1996
WORK HISTORY
Marketing Programs Manager/Specialist 1994 - Feb 1998
- Concert: Concert Product Marketing, Concert Global Account Management - VA, USA
- MCI: National Accounts Marketing, Data & Global Business Solutions, Global Marketing - VA, USA
Graffiti Sportswear(Singapore)/P.T. Kreasi(Indonesia)/Rusindo Private Limited(Russia)
International Trade Consultant (USA): 1991,1993
International Trade & Operations Manager (Singapore): 1989 -1990
Novotel Orchid Inn (Singapore) 1989
Assistant Manager
Westin Plaza & Westin Stamford (Singapore) 1985 - 1989
Front Desk Agent/Property Management Supervisor
EDUCATION
University of Hawaii at Manoa - Hawaii 1993
- B.B.A. in International Business
- Dean's list - every semester
- Graduated "With Distinction" with 3.63 G.P.A.
- Nominated for "Outstanding Student of the Year" Award
- Internship in graduating semester with Network Media (Advertising/Public Relations/Publishing)
Leeward Community College - Hawaii 1992
- Dean's list - every semester
- Graduated "With Honors" with 4.0 G.P.A.
- Received free tuition for excellent educational achievement
L'Ecole L'Hoteliere De Lausanne - Singapore 1985
- Diploma in Hotel Management
- Full tuition scholarship
1998